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SAP CX

EXM 10 > Services > SAP CX
Marketing
SAP Marketing Cloud serves as the perfect platform for businesses on the lookout for multichannel marketing automation and analytics that will enable them to produce a genuinely individualized experience with helpful and significant insights to their customers’ unique journeys and discover superior methods to attend to them with outstanding content and solutions.
CPQ
An integrated CPQ solution is essential to meeting these demands for collaboration, consistency & visibility for complex products and deal structures. An experienced Service Partner with end-to-end implementation experience can guide you through the process with their understanding of complex systems transitions in an integrated environment.
Sales
Sales reps and sales leadership require more comprehensive data about their customers, contacts, leads, and all of the touch points with those parties. Often times this means pulling information from external systems such as an ERP system, document library, or social tool. To derive the most value out of CRM, having a partner that understands sales business processes, integration strategy, industry, and technology trends is a must.
Service
Customers expect accuracy, timeliness, and their voice to be heard. Whether your customer is requesting a repair, checking the status of an order, asking a billing question, or needing technical support, every interaction your organization has with a customer impacts your brand. That’s where the need for a strong, experienced service partner enters.
Marketing
SAP Marketing Cloud serves as the perfect platform for businesses on the lookout for multichannel marketing automation and analytics that will enable them to produce a genuinely individualized experience with helpful and significant insights to their customers’ unique journeys and discover superior methods to attend to them with outstanding content and solutions.
Ecommerce
Despite apprehension to invest in e-commerce platforms, it is reported that brands that are aggressive in launching or expanding e-commerce channel stand to gain new customers, generate more sales, and gain market share over competitors, irrespective of whether they sell business to business (B2B), business to consumer (B2C), or direct to consumer (D2C).